Return & Refund Policy
Our Replacement and Return Policy
Thank you for shopping at wildshark-b2b.com
If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.
The following terms are applicable for any products that you’ve purchased from us.
Interpretation and Definitions
Interpretation
The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.
Definitions
For the purposes of this Return and Refund Policy:
“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to wild shark
“Goods” refers to the items offered for sale.
“Orders” means a request by you to purchase goods from us.
“Website” refers to wildshark-b2b.com, accessible from https://wildshark-b2b.com
“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel your order within 1 day without giving any reason for doing so.
The deadline for canceling an Order is 1 day from the date on which you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:
By by selecting the correct option shown to you:
We will reimburse you no later than 7 days from the day on which we receive the returned Goods. We will use the same means of payment as you used for the Order, and you will not incur any fees for such reimbursement.
Conditions for Returns and Replacement:
In order for the Goods to be eligible for a return, please make sure that:
The goods were purchased in the last 3 days
The goods are in the original packaging
The following goods cannot be returned:
The supply of goods is made to your specifications or clearly personalized.
The supply of goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
The supply of goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returning and Replacement of goods Goods:
You should go to your orders from the accounts section and select the order which you have to return or replace. Then follow the steps accordingly..
For returns: If the product is returned to us then the refund will be done in the form of loyalty points into your account. The loyalty points should be used within two months, else the loyalty points will be expired..
For replacements: Replacement facility is available, it should be done within 3 days after the delivery. Keep the product in good condition..
You may call to 9704347889 if any confusion..
We cannot be held responsible for goods damaged or lost in return shipment. We will take the unpacking vedio of the returned parcel , if the product is in good condition we will refund the amount ,. We are unable to issue a refund without actual receipt of the goods.
Contact Us
If you have any questions about our Returns and Replacements Policy, please contact us:
Contact Details: undefined +91-9704347889